Smarter Customer Service with GenAI

Optimizing customer service for Maximum efficiency and speed

Better Agent Performance, Greater Customer Experience

70%
Reduce Fixing Call

Resolve issues right the first time, reducing repeat calls.

20%
Call Handling Reduction

Shorten call handling times with optimized workflows.

50%
Reduction in Cost

Streamline operations to reduce expenses.

20%
Increase in Sales Conversion

Improve agent performance and conversions with actionable insights.

Trusted by leading enterprises and partners

Transform you AI Call Center with features 
that save everyone time and costs
Transcribe Every Call

Turn calls into accurate, searchable transcripts.

Automate Task with AI

Use AI to complete supervisor-required tasks automatically.

Instant Summary

Get quick, concise call recaps.

Agent Scoring System

AI rates agent performance for targeted coaching.

AI Script Checklists

Ensure agents follow protocols and instructions.

Analytics and Reports

Track trends and performance with detailed insights.

Why Gowajee?

Team of AI and Business Experts
A strong team of AI and business professionals with deep expertise in delivering innovative solutions.
Native Speech AI Technology
Advanced AI technology built specifically for native speech, optimizing performance for local languages.
Best Accuracy Model
(up to 97% Accuracy)
Industry-leading AI model with up to 97% accuracy, ensuring reliable and precise results.
Trusted by Leading Enterprise
Chosen by top enterprises for our reliable and cutting-edge AI solutions.

Hear from leading Thai enterprises

"We’ve tested a big tech’s speech recognition before a while back and it wasn’t usable. We then switched to Gowajee. The performance of their generic model is impressive, and we’ve optimized it for our use-case. We are confident that it is well-suited for ourspecific domain. Their expertise in model optimization and their commitment to customer support have been invaluable to our project."
Nopparat Khaohirun (VP SmartAutomation & Data Analytics, GeneraliLife Assurance)
"We have previously attempted using Azure speech-to-text for contact center call analytics, but GCI saved us significant time with it’s complete total solution, minimizing the need to integrate services, and design analytics ourselves."
Teera Viriyaporn (Business Consultant,SCG CPAC)
"As AI solution provider, we’ve tested every speech recognition in the market, Gowajee's Thai speech-to-text model is the best I've found by a huge margin -incredibly accurate, fast, customizable and adaptable to any solutions. Please consider investing in them!"
Peerapat Pochanapan (Head ofBusiness Development at VISAI.ai)