Automate your contact center with AI Agents
Handle more calls, qualify more leads, and reduce operational costs — with AI voice agents built natively for Thai customers
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Product Capabilities
Everything your team needs to deploy, manage, and scale Voice AI — without writing a single line of code.
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Start making calls in days, not months.
From your first flow to live calls — Gowajee is designed to get enterprise teams into production fast.
Design your flow
Use the no-code Flow Editor to map your call logic. Define intents, responses, fallback paths, and escalation rules — no engineering required.
- Drag-and-drop conversation builder
- Preview and test before going live
- Pre-built templates for common use cases
- Edit flows by just chatting
Connect your channels
Integrate with your existing telephony (SIP/VoIP), CRM, and data systems. Gowajee plugs into your stack without replacing it.
- SIP trunk compatibility
- CRM and webhook integrations
- Multi-channel deployment (inbound & outbound)
- Connect directly with UI
Go live and scale
Deploy to real callers in your contact center. Monitor performance in real time and iterate — without downtime or code changes.
- Live call monitoring dashboard
- Real-time post call analytics with AI
- Human handoff controls
- Scale volume on demand
Powering voice automation across industries
Gowajee is deployed across financial services, retail, healthcare, and logistics — wherever high-volume Thai-language call handling matters.
Automate customer verification, loan pre-qualification, and payment reminders with compliant, natural-sounding voice agents.
- Lead qualification calls
- Collections outreach
- Account verification
Automate delivery confirmations, failed delivery follow-ups, and driver coordination at scale — keeping customers informed without overwhelming your ops team.
- Delivery status notifications
- Failed attempt re-scheduling
- Driver dispatch coordination
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Handle order status, delivery updates, and customer inquiries at scale — without growing your support team.
- Order tracking
- Returns handling
- Promotional outbound calls
Replace legacy IVR with conversational AI that understands real Thai — and hands off to humans when it matters.
- 24/7 inbound handling
- No-show re-scheduling
- Post-service surveys
Flexible plans for every stage of growth
Whether you're piloting a single use case or scaling across your entire contact center — we have a plan for you.
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Trusted by enterprise teams in Thailand
From POC to production — here's what teams building with Gowajee have to say.
"We've been working with Gowajee on two fronts — having AI handle the first touch with lapsed customers before our agents follow up, and catching inbound orders the moment a campaign goes live.
Early signals are encouraging, and it's starting to point toward how we think about scaling the whole operation."
"Chasing overdue payments and incomplete applications used to drain our agents. Now Gowajee handles both automatically — following up politely, consistently, and at scale.
We recovered a surprising number of cases we thought were lost"
Forth Smart Service Public Co., Ltd.
“Gowajee’s expertise in model optimization and their commitment to customer support have been invaluable to our project.
The performance of their generic model is impressive, and we are confident that it will be well-suited for our specific domain.”
Generali Life Assurance (Thailand)
Before You Start.
Discover answers to FAQs about our AI voice tech, features, pricing, security, and integration.
Gowajee is built natively for Thai — not adapted from English. Our STT and TTS models are trained on real Thai data, which means better accuracy on the names, dialects, and domain vocabulary your callers actually use. We're also PDPA-compliant and operate within Thailand's data sovereignty requirements.
No. Our no-code Flow Editor lets operations and CX teams design and manage voice flows without engineering involvement. API access is also available for deeper integrations.
Yes. The platform supports inbound handling (IVR replacement, customer support) and outbound automation (lead qualification, appointment reminders, collections).
Yes. Gowajee is built with enterprise security standards in mind — including role-based access controls, data handling agreements, and audit-ready documentation for IT and procurement teams.
Most enterprise pilots (POCs) go live within 2–4 weeks, depending on integration complexity. Our team supports the full onboarding process from flow design to telephony setup.
Explore the future of voice ai
Practical insights on Thai-language AI, contact center automation, and enterprise deployment — from the team building it.
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Let’s build smarter voice experiences together
Ready to pilot Gowajee in your contact center? Whether you have a specific use case in mind or want to explore what's possible — our team is here.